Northwest Parkway was in need of a solution to integrate operations control in critical areas such as traffic management and road assistance. The ambition was to have a single platform to both receive information from what is happening at the roadside, but also to inform and interact in a timely fashion.
Assured by their continued performance and service support, Northwest Parkway’s awarded A-to-Be® in 2016 the supply for an ATMIS — Advanced Traffic Management and Information System. Looking into the running implementations of A-to-Be® ATLASTM it was evident that the needed features and functionalities fulfilled the requirements, working smoothly on 1,300 miles networks, involving complex interaction between assistance mobile fleets, tunnel automated systems, information dedicated broadcast channels and a complete and service-oriented customer support response. The commitment was to easily integrate all devices and subsystems spread across the road network, a promise A-to-Be® was confident in, despite the demanding project calendar and deadlines. Northwest Parkway now has a web browser-solution with complete and timely coverage of the entire network and assets – in each segment, detailed information is produced. A small central operation center is rapidly activated using myVideoWall functionality, from wherever and whenever the authorized operators need to. Continuous auditable operations allow for data security and accountability, as a guarantee for professional standards and demanding levels of service.

The operation room is able to access an updated list of incidents, and to register new incidents with a quick activation of information subsystems accordingly, such as variable message signs and assistance mobile staff with the indication that there is something happening that requires the driver’s attention, acting preemptively to avoid further complications. All interaction and contacts made during incident management are recordable and associated with the process. A geographic view of the operations on the ground is possible, tracking the fleet, both internal and external. All cameras are remotely operated and their archive footage and record functions available. The insurance process following an incident is also covered, documenting with all relevant data and footage.
The planned road works are loaded into A-to-Be® ATLASTM so that their execution is controlled and managed, maintaining centralized historical data for both larger planned interventions and maintenance repair works. As for the equipment maintenance, A-to-Be® ATLASTM Maintenance allows Northwest Parkway to actively control issues and requests, with a close control of Service Level Agreements (SLA) and a real-time view on alarms and complex situations resolution. Regardless of where the operational manager is, A-to-Be® ATLASTM News delivers him custom alarms, following custom-defined rules. This allows immediate notifications for special incidents (e.g. «Ice on pavement», «Accident»), whether these are generated inside or outside A-to-Be® ATLASTM.